• Support to develop dental managed clinical networks

    22 August 2017

    In line with the commissioning guides published by NHS England, local offices should be ensuring that dental managed clinical networks (MCNs) are being established and functioning to implement the direction outlined in each of the guides and improve patient care pathways at a local level. PCC has a programme to support the development of networks. To date we have worked with 11 MCNs to help them agree their baseline position and develop action plans for moving forward.

    For further information please contact enquiries@pcc-cic.org.uk with “dental MCN” in the subject line.

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  • Premises webinars

    22 August 2017

    Contract managers and contract holders need to understand the rules that underpin financial support for premises from which primary care medical services are delivered.

    Understanding the impact of rent reviews and abatements is vitally important if contract holders are to manage their estate and make good business decisions in line with the wider primary care and integrated services strategies.

    PCC is hosting webinars covering the process of rent reviews for owner occupiers (notional rent) and lease holders, outlining the process and some of the issues that may arise, with separate sessions on the improvement grant process and abatement rules including abatement for third party occupiers and for non GMS core services. The webinars, hosted by PCC expert Bill May, are on 19 September and 26 September.

    Webinars are only open to NHS England local offices and clinical commissioning groups (CCGs) with a current PCC subscription.

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  • Reduce the pain of resolving contract disputes

    22 August 2017

    A CCG that found itself in a protracted dispute with one of its medical practices contacted PCC to act as mediator. Our experts were able to help both sides reach a satisfactory resolution of the dispute without resorting to formal arbitration, avoiding a costly legal bill and potential damage to the organisations’ relationship. The CCG said: “At the beginning of the process we were highly sceptical of being able to reach a formal agreement without going to arbitration. The ability of the mediating team to wade through a confused and often changing list of issues and reduce it to a set of manageable, clear and specific points that could be worked through logically, allowed us to make a reasonable offer to the practice that was ultimately accepted.” For further information about support to avoid contract disputes or to resolve them when they arise, contact enquiries@pcc-cic.org.uk with “contract disputes” in the subject line.

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  • Effective negotiation: tapping in to your natural resources

    21 August 2017

    In this interactive, one-day training event we will discover how to make the best of a skill that we possess naturally and yet rarely use to best effect – negotiation.

    Successful negotiation is a tool used by all successful professionals – in fact, it can be said that whenever we are with or in contact with other people there is implicitly a process of negotiation taking place.

    So negotiation is not some kind of magic or skill for special situations – it is something that we should become more aware of doing, and therefore do more effectively. Used well, other people will appreciate your skills as a negotiator because they will benefit too. Good negotiators assist others to get what they want, while also meeting their own agenda and needs. It’s a true win-win!

    The workshops will be held on 5 October in London, 12 October in Birmingham and 2 November in Manchester.

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  • Supporting general practice to work at scale

    17 August 2017

    PCC has been supporting GP practices to better understand the benefits of working collaboratively. We work with groups of practices, considering local needs, their aims and vision for the future, helping them to consider the opportunities and the different models available. Working with others is one of the possible solutions to support practices to become more resilient and we are supporting a number of areas as part of the national resilience funding. PCC also provides capacity to support mergers or to help set up federations or new care models. Our experts can provide advice or support to any stage of the development process, from first meetings through to delivery of services, including governance structures, business planning, facilitation and board development. To discuss your needs, please email enquiries@pcc-cic.org.uk with “collaborative working” in the subject line.

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