• Building resilience in general practice: support for long-term solutions

    24 July 2017

    Primary care leaders seeking to strengthen practices at risk from workforce, demand and other pressures can access funding from NHS England’s resilience programme, part of the General Practice Forward View with the support of their CCG or NHS England local office.

    The resilience programme recognises that many practices are already struggling to cope with existing workload for a variety of reasons, and that others are looking for long-term solutions in the face of uncertainties about the supply of GPs, funding, running costs, premises and related issues.

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  • Working with the media

    19 July 2017

    Communication is a key determinant of success for NHS organisations, but few do it well.

    Most organisations think of communications in defensive terms. They worry about bad news but fail to exploit the opportunities for good news. For commissioners and providers, being able to explain clearly what you do and why you do it is vital, and that means working with the media.

    This workshop on 23 August in London and 28 September in Birmingham demystifies communications and media relations, addresses common misconceptions, and explains how journalists work and how you can work with them to get your messages across.

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  • Why should STPs worry about primary care?

    18 July 2017

    Sustainability and transformation partnerships (STPs) have a tough job to do – focused on making the books balance, hamstrung by provider deficits, trying to make an unsustainable system sustainable. Yet the majority of patient contacts and opportunity for upstream intervention is in primary care, most obviously general practice.

    The BMA recently highlighted that one in ten GP practices are financially unsustainable. Behind the well-known GP shortage are other worrying workforce gaps affecting practice nurses and practice managers. Community pharmacy is facing severe budget restrictions. Without these gatekeepers, the pressure on acute services will only grow. So what can STPs do to support primary care services?

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  • Please help us improve our service

    11 July 2017

    If you are reading this newsletter, chances are that your organisation subscribes to our service or that you’ve been to one of our events or training workshops in the past year. We want to know what sort of experience you have had of working with us and how you perceive our organisation. We’re also interested in hearing from you if you’re an ex-customer. Please help us to improve our service by spending five minutes to complete our customer survey. All completed responses will be entered into a draw for one of five Amazon vouchers to a value of £25.

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  • Clinical pharmacists programme provides a model for wider workforce change

    6 July 2017

    PCC has published a collection of case studies from the clinical pharmacists in general practice programme, illustrating the benefits gained by some of the nearly 600 practices taking part. These include savings of GP time, cost savings and better outcomes for patients, particularly those with complex conditions taking several different medicines a day. PCC facilitators provided development support to ensure the new posts were successfully embedded in the existing practice workforce – an experience that involved practices in collaboration and thinking through the consequences of change, equipping them to deal with other changes likely to come their way. Download the PDF from the link above. For more information about PCC support for general practice contact enquiries@pcc-cic.org.uk with the subject line “practice development”.

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