• Disruptive innovation? Online consultation and general practice

    31 July 2018

    New tools and services are already allowing general practice to work in new ways. They range from systems that enable practices to improve patient flows to AI based apps that do some of the work of GPs and services where the only face to face contact between doctor and patient is on a screen.

    This half-day event on 17 October in London, 7 November in Birmingham and 15 November in Manchester for primary care commissioners will explain some of the approaches on offer, with examples of products and services in use today.

    The latest speaker to confirm is Dr Zubair Ahmed, founder of MedicSpot,who will talk about the benefits of making GPs available in community pharmacies. Patients are able to have a video consultation with a GP while performing their own diagnostic tests – assisted by pharmacy staff if necessary. MedicSpot is provided as well as not instead of existing GP services and does not require the patient to de-register. Benefits, according to the company, including reduced attendance at A&E and other NHS services.

    Book now to secure your place.

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  • Give your primary care commissioning committees the knowledge and confidence to make informed decisions

    17 July 2018

    CCG boards need to understand how primary care contracts can help them to achieve – or prevent them from achieving – their strategic aims.

    Primary care commissioning committees, the decision-making bodies for the exercise of delegated powers, may include individuals with no knowledge or direct experience of contracting. Yet CCGs with full delegated responsibility for primary medical care contracts are responsible for reviewing existing contractual arrangements and managing failing and underperforming contracts.

    PCC runs workshops that encourage CCGs to use local scenarios to bring to life and discuss the potential complexities of contracting and the factors commissioners need to take into account.

    To find out more, contact enquiries@pcc-cic.org.uk

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  • Breaking the cycle of despair: the support practices really need

    11 July 2018

    National policy is focused on strengthening general practice – both as a critical service in its own right and as an essential part of emerging integrated care systems. The reality on the ground is often at odds with the national vision, either because promised funding is slow to get through or because practices are too busy keeping the show on the road to worry about the luxury of improvement.

    Yet commissioners and practices themselves know that without tackling fundamental issues, more practices will decline, fail or continue to set their sights no higher than survival.

    PCC has worked with hundreds of practices to fix the things that are holding them back. We have helped struggling practices to get out of reverse gear. We have also helped practices before issues start to become terminal with interventions that allow them to recover their momentum and repair morale.

    To find out more about PCC’s practical support for practices contact enquiries@pcc-cic.org.uk.

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  • Practical tools for problem-solving

    9 July 2018

    Professionals at every level need to find solutions to problems – practical solutions that can be justified and implemented. Although the context and content of our problems may be unique, it is likely that somebody has had this sort of problem before. Don’t waste valuable time reinventing the wheel.

    At this workshop on 4 October in Birmingham, 6 November in Warrington and 22 November in London you will learn a range of practical techniques such as force-field analysis, brainstorming, Ishikawa diagrams, mind-mapping, the Pareto Principle, decision trees, decision matrices and DeBono’s thinking hats.

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  • Matching the needs of practices and patients is the real point of the GP Forward View

    4 July 2018

    More than two years on from publication of the GP Forward View (GPFV) it is perhaps inevitable that some of the shine has come off a document that got a warm reception.

    Speakers at a PCC event to be held in Manchester in September can help practice managers and GPs rekindle that warm glow for a vision that promised to help them manage rising demand and other pressures.

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