• Influencing skills: getting things done your way

    15 August 2017

    As NHS and other organisations increasingly have to work together to solve common problems, influencing skills are more important than ever.

    Influencing is a combination of persuasion and negotiation - being able to persuade others and negotiate to reach an agreement.

    Influencing is a vital part of communication at work. Learning to make persuasion techniques more successful will lead to smarter and more efficient working.

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  • General practice at scale is a pipedream without coherent premises plans

    11 August 2017

    "The services that emerge in response to calls for transformation will need to be delivered in modern, well-designed premises that are convenient, safe and fit for purpose – a far cry from the current stock of GP premises” (From Premises, Premises, PCC, 2015)

    As GP organisations increasingly come together to deliver services at scale, a common sticking point is the availability of suitable premises.

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  • The principles of project management

    10 August 2017

    Good project management is of the art of getting a successful outcome using the resources available. This is more important than ever in health and social care where managers are under increasing pressure to deliver better outcomes and greater efficiency in every aspect of their work.

    Project management requires a specific set of skills, some of which we possess naturally and can learn to use more effectively. But it also requires knowledge and a well-defined approach. This one day training session on 4 October in Birmingham, 10 October in Manchester and 13 December in Leeds is for everyone who has responsibility for projects or is part of a project team.

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  • Thinking strategically e-learning

    7 August 2017

    Professionals in all walks of life sometimes struggle to get their issues heard at the strategic level. This e-learning course has been designed for professionals who want to develop their strategic thinking skills and influence the strategic direction of their organisation.

    Illustrated throughout with real life activities and scenarios, this course will show you why strategy is important to all professionals, and offer tips to help you to think strategically within your organisation.

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  • Premises webinars

    7 August 2017

    Contract managers and contract holders need to understand the rules that underpin financial support for premises from which primary care medical services are delivered.

    Understanding the impact of rent reviews and abatements is vitally important if contract holders are to manage their estate and make good business decisions in line with the wider primary care and integrated services strategies.

    PCC is hosting webinars covering the process of rent reviews for owner occupiers (notional rent) and lease holders, outlining the process and some of the issues that may arise, and separate sessions on improvement grant process and abatement rules including abatement for third party occupiers and for non GMS core services. Both webinars, hosted by PCC expert Bill May, are on Monday 21 August and Tuesday 22 August.

    Webinars are only open to NHS England local offices and clinical commissioning groups (CCGs) with a current PCC subscription.

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