• Effective communication: how to deliver your message with clarity and impact

    12 December 2017

    Great leaders understand how to communicate. Well communicated messages build trust, promote understanding and create confidence - the essential conditions for leading change and meeting challenges.

    This one-day course on 1 February in London will make you better at planning what you want to say and at putting it across clearly and unambiguously, even under pressure.

    It will suit practice managers, GPs, CCG managers, commissioners and any manager new to leadership.

    The workshop enables you to develop your skills in a group of up to 12 participants facilitated by an experienced and qualified coach.

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  • Contracting for new care models

    5 December 2017

    Creative use of the contracting process is a critical factor in making new models of care happen. Without bold, robust contracting the theoretical benefits of more efficient, better integrated and higher quality care systems will not be realised.

    Building on the success of previous innovative contracting events, PCC will share current good practice with commissioners and providers. The event, delivered by lawyers from Hill Dickinson with extensive experience of working with areas implementing MCP/ACO contracts, uses case studies to allow delegates to explore how learning from other parts of the country can be reapplied to their local aspirations. It also provides a clear update on the latest NHS England policy position on contracting arrangements for accountable care systems.

    This event on 8 February in Birmingham and on 8 March in London and is relevant for organisations and staff involved in commissioning and contracting for new models of care and local solutions.

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  • Implications of the General Data Protection Regulation (GDPR) on the health care sector

    5 December 2017

    It is less than six months until new General Data Protection Regulation (GDPR) comes into force with far-reaching implications for any organisation storing and processing personal information. For general practice this means not just contact information such as names and email addresses, but data about patients and their treatment, which is subject to a higher standard of protection than other personal data. Experts agree that while the changes are evolutionary and build on current data protection legislation, they add rigour to existing rules and several new stipulations that require organisations to begin planning now. PCC and lawyers Hill-Dickinson have teamed up to run a seminar to clarify the new requirements. The event will run on 16 January 2018 in London and 18 January 2018 in Manchester.

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  • NHS England's revised policy and guidance manual for primary medical services 2017

    28 November 2017

    NHS England, with support from Primary Care Commissioning (PCC), is arranging a number of events to inform primary medical services commissioners of key points and updates contained in the revised policy and guidance manual. There is no fee for commissioners.

    This event on 5 December in London and 7 December in Manchester covers the key aspects of the general duties under delegation, primary care commissioning, contracts and how to apply changes if or when necessary. These are outlined in NHS England’s recently revised guidance entitled Primary Medical Care Policy and Guidance Manual (PGM). This includes the regulations required to manage and govern these contracts properly.

    Only a handful of places remain for these dates, but if you miss out and would like to attend similar events next year (tentatively planned for March) please register your interest by emailing events@pcc-cic.org.uk with “PGM interest” in the subject line.

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  • The Confident Practice Manager

    23 November 2017

    The Confident Practice Manager programme is designed for those who aspire to develop their leadership role in practice management. The programme brings together like-minded individuals in a safe and stimulating environment to learn together and share experiences, supported by experienced executive coaches who provide context and with expert input on a number of areas relevant to participants.

    This programme of eight half-day sessions over ten months aims to give practice managers knowledge and confidence to become more effective and higher achieving. It equips them with the resources to push on to the next stage of leadership and development of general practice.

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