• Dealing with difficult people and situations – courageous conversations

    21 June 2018

    The session looks at workplace challenges and fears, what causes stress in these difficult situations, and how to cope with them. We discuss how to build personal resilience and develop assertiveness skills, followed by a session on courageous conversations – things to consider and top tips. We also spend time testing out some difficult conversations, to help you to understand what to do when you face resistance or hostility.

    The session on 8 November in Leeds and 29 November in London is interactive and outcomes-focused and includes practical advice on managing situations and avoiding conflict. It encourages self-reflection but also benefits from the group’s shared experience.

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  • Help to write the winning bid

    21 June 2018

    General practices and other primary care providers can no longer rely on their core contracts for a sustainable income. Writing bids and responding to tenders is an art that requires a mixture of keen attention to detail, absolute clarity and persuasion. Too often tender responses fail not because the respondee was unable to meet the commissioner’s requirements but because the formal response failed to meet the evaluation criteria. Not only does this mean lost opportunities, the response may well have cost thousands of pounds and many hours for busy GPs and business managers. PCC has experience of writing successful bids for individual practices and federations. Email us at enquiries@pcc-cic.org.uk to find out how we can help.

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  • Practice team development support programme

    19 June 2018

    PCC offers a number of opportunities for primary care providers to access our services. We have a general medical provider subscription package and also offer subscriptions to groups of practices working together.

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  • Develop your skills in your own time

    12 June 2018

    PCC e-learning courses allow you to cultivate your expertise in your own time without having to leave your desk or office.

    Our courses are easy to access through our user friendly online platform and cover a variety of topics.

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  • Procurement law: developments, challenges and risks

    12 June 2018

    Specialist procurement lawyers from healthcare law firm, Hempsons, will be providing training on the latest developments in procurement law. The session on 11 September in Leeds is aimed at staff responsible for commissioning and/or decision making and will cover the latest procurement law issues, in particular the implications of the “light touch regime”. It will also cover procurement law challenges and sharing of Hempsons’ experiences. Following the session you will have a greater understanding of the legal principles that apply when you make commissioning decisions in this ever-changing area of law. You will also have considered the key areas of risk that may arise when making your commissioning decisions.

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