• Contract monitoring toolkit

    8 September 2006

     

    The following documents have been produced by PCC, using good practice examples from a number of PCTs.

    The toolkit consists of a suggested process, a monitoring framework and assessment tools with workbooks covering access, governance, quality and activity/finance.

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  • Handling misleading information about NHS dental services

    11 June 2006

     

    This document outlines how PCTs should go about handling misinformation from a minority of dental practices about the differences between NHS and private dental care.
     
    Professional resources to support local communication activity are available for your communications leads at NHS Commslink.
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  • Clinical governance framework

    12 May 2006

     

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  • Step by step guidance on setting up a DwSIs service

    17 April 2006

    Access our Step-by-Step guidance on setting up a DwSIs service.

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  • Disability Discrimination Act - A Resource Kit

    9 April 2005

    This DDA Resource Kit is made up of relevant material gained from a literature search and various documents. It includes some suggested tools that might inform process stages of requests from patients/carers for auxiliary aids.

    This Resource Kit material is being made available as a resource on DDA but is not presented as a DH or PCC document.

    The material is available for PCTs and pharmacy contractors to draw down for their own information.

    It should be noted that although the assessment tools have been road-tested, they have not been validated.

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