• NHS Liverpool - diverting patients from A&E

    20 December 2010

    Working with local practices and the Royal Liverpool University Hospital Trust, NHS Liverpool set out to divert admissions to the emergency department of patients whose needs could be managed more appropriately in primary care settings.  Since the scheme began 6% of patients have been successfully diverted, improving the use of A&E resources and generating potential savings of up to £184,000 a year.

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  • NHS Bristol care pathway for victims of sexual violence

    18 December 2010

    Sample care pathway for victims of violence published by NHS Bristol. 

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  • NHS Bexley shortens the journey for heart patients

    17 December 2010

    Having run a highly successful community cardiology service (CCS), Bexley clinicians set out to review the patient journey for the diagnosis of coronary heart disease.


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  • NHS East Lancashire - Practice Development Framework

    17 December 2010

    In May 2008 the primary care commissioning team at NHS East Lancashire started a project to raise standards in general practice. The project used a balanced scorecard, which became known as the practice development framework. This tool, developed with the cooperation of the practices and the active participation of practice managers during 2008/09, has provided local GPs with the means to manage local quality issues, monitor standards and set improvement goals.

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  • NHS Coventry Voluntary Termination of GOS Contract documentation

    15 December 2010

    NHS Coventry have produced the following documents when dealing with voluntary GOS Contract Terminations.

    Model form for GOS Contractors to advise PCTs and/or shared service agencies of voluntary termination of their GOS contract.

    Checklist for PCTs and/or shared services agencies to use. PCC would like to thank NHS Coventry for letting us share these documents.


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