• What the NHS can learn from the education and criminal justice sectors

    27 September 2017

    Following Mid Staffs and other high-profile failures of NHS care, the Health Foundation commissioned research into what the NHS can learn from other sectors. A team from the University of Leicester and Cardiff University examined failure, recovery and resilience in the criminal justice system (policing, youth justice, prisons) and education. The research examined the journey to recovery for six previously failing or poorly performing organisations, to identify the key strategic themes and actions that are relevant for health care policy and practice.

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  • Phone triage helps Hampshire MCP to avert local GP crisis

    30 August 2017

    A string of GP departures and retirements which left some practices facing potential bankruptcy and others managing up to 12,000 patients with just two doctors forced the multi-speciality care provider (MCP) in south Hampshire to rethink the way it provided GP services.

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  • Updated patient decision aids for CCGs

    16 June 2017

    NHS RightCare and the patient centred care team have published updated versions of 28 patient decision aids that have been developed for CCGs to share with clinicians. The aids are designed to support patients and clinicians to have informed conversations about treatment for their condition. They are available on the National Institute for Health and Care Excellence (NICE) Evidence Search website. CCGs can discuss these with their NHS RightCare delivery partner. Please email any questions to rightcare@nhs.net

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  • Developing sustainable primary care

    8 May 2017

    With general practice continuing to be under pressure to work together to develop resilience and share skills, the latest edition of Commissioning Excellence, looks at how practices in Cheshire are taking their own steps to develop local partnerships and work with a wider team to enhance patient care. Other articles include how practices can retain local autonomy and independence while being part of a super-practice with a population of 280,000 registered patients; and how using clinical pharmacists has become an effective skill mix for a Worcestershire practice.

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  • GP feds trailblazer urges colleagues to get their heads down and deliver change

    8 May 2017

    GPs need to stop behaving like meerkats and start thinking about how they and their local partners can deliver primary care at scale and new models of care, according to Mike Smith, a federation trailblazer and board member of the National Association of Primary Care (NAPC).

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