• New kind of reality show improves health in care homes

    30 August 2017

    Holistic assessment is not always associated with fun but that is the approach Wakefield’s enhanced care homes vanguard is taking.

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  • Cost savings and better care as North Tyneside acts on variation

    30 August 2017

    Steps to address unwarranted variation in clinical pathways and spending highlighted by NHS RightCare data need to be mainstreamed and not seen as an add-on, according to Christine Briggs, deputy chief executive at NHS South Tyneside Clinical Commissioning Group (CCG).

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  • Making time to care about prescriptions

    30 August 2017

    While working across two Hull practices keeps her busy, clinical pharmacist Emma Hewitt says that having the time to spend with patients with complex needs or worries is a key element of the role she started last year.

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  • We are the champions – when engagement is more than a tick in the box

    30 August 2017

    Patient engagement has moved from being a tick box exercise based on surveys to playing a key role in addressing the pressures on primary care at one Gateshead practice.

    The Oxford Terrace and Rawling Medical Group in Central Gateshead has won awards for its comprehensive approach. It stretches from care navigators through to extensive use of signposting and social prescribing and a key role for volunteer “practice champions” whose scope goes well beyond chatting to patients in the waiting area.

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  • Frailty nurse halts the rise in unplanned admissions

    30 August 2017

    A specialist older people’s nurse wasted little time in proving her worth to a Gateshead practice seeking to improve services for the frail elderly and reduce their use of unplanned care.

    The nurse was initially seconded from the South Tyneside NHS Foundation Trust to the Oxford Terrace and Rawling Road Medical Group in 2013 but her impact meant the practice quickly turned the role into a substantive post.

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