Personal and team development

Facilitation skills
Influencing skills
Negotiation
Coaching
Presentation skills
Project management
 
Myers Briggs
Belbin
The leader as coach
Successful change agents
SMART principles
Appraisal training for practice managers
Developing your team
Problem solving
Great customer service in general practice
 
Media and communications
Working with the media
Engaging with patients and the public
 
The confident commissioner
The confident leader: primary care providers
Dental leadership

 

As part of PCC's extensive personal and team development programme, we also offer a range of e-learning courses. For information about PCC e-learning courses see:
www.pcc-cic.org.uk/elearning