• Dealing with difficult people and situations – courageous conversations

    17 October 2017

    The session on 31 January in Birmingham, 8 February in London and 13 March in Manchester looks at workplace challenges and fears, what causes stress in these difficult situations, and how to cope with them. We discuss how to build personal resilience and develop assertiveness skills, followed by a session on courageous conversations – things to consider and top tips. We also spend time testing out some difficult conversations, to help you to understand what to do when you face resistance or hostility.

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  • NHS England’s revised policy and guidance manual for primary medical services 2017

    17 October 2017

    NHS England, with support from Primary Care Commissioning (PCC), is arranging a number of events to inform primary medical services commissioners of key points and updates contained in the revised policy and guidance manual due in autumn 2017. There is no fee for commissioners.

    This event on 21 November in Birmingham, 23 November in Bristol, 28 November in London, 5 December in 5 December in London and 7 December in Manchester covers the key aspects of the general duties under delegation, primary care commissioning, contracts and how to apply changes if or when necessary. These are outlined in NHS England’s recently revised guidance entitled Primary Medical Care Policy and Guidance Manual (PGM). This includes the regulations required to manage and govern these contracts properly.

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  • Clinical radiology: UK workforce census 2016 report

    16 October 2017

    This report argues that the ongoing shortage of imaging doctors will result in late hospital diagnoses and delayed scan results for patients. It finds that the NHS paid out an estimated £88 million for out-of-hours reporting of x-rays and scans, while nearly two-thirds of vacant radiologist posts sat empty for 12 months or more.

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  • Commissioning mental health services in primary care

    16 October 2017

    A report by NHS Clinical Commissioners showcases programmes that are embedding mental health services in primary care and draws out advice from the commissioners and practitioners involved in their development and delivery. It highlights projects where CCGs and their partners are delivering better care for patients, working across the boundaries between services and reducing pressure on GPs and hospitals.

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  • New guidance on dementia-friendly dentistry

    16 October 2017

    The Faculty of General Dental Practice UK has published new guidance on the practice of dentistry for patients with dementia.

    With around 850,000 people in the UK with dementia - 5% of the population - the faculty says that dental professionals need to understand the condition, and adapt their patient management and clinical decisions accordingly.

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