New PCC e-learning courses focus on skills for managing change

9 February 2016

PCC has unveiled six new e-learning courses. They complement PCC’s extensive training and learning event programme with the added convenience of 24/7 access.

Forty-five percent of healthcare professionals surveyed in December said they prefer to receive support and information through e-learning. Personal development is often sidelined due to workload pressures, but e-learning offers the flexibility to fit around busy diaries.

The new courses, developed by e-learning specialist Nelson Croom, are:

  • Managing risk in social media
  • Innovation
  • Leadership skills
  • Managing change and transformation
  • Managing workload
  • Thinking strategically

Julian Patterson, director of marketing for PCC, said: “Customers have told us is that as well as courses that help them develop skills in areas such as finance and project management, they want to acquire the softer and more strategic skills to cope with increasing demands for change and more collaborative styles of working. So as well as the very practical courses we’ve always done, we have now added modules on managing change and transformation, and thinking strategically.”

Jaqui Nelson, marketing director for Nelson Croom, said: “We’re delighted to support PCC in this initiative. At a time when these skills are becoming increasingly important for our health professionals, they have less and less time to spend on professional development. High quality e-learning means they can assimilate these skills when it suits them, and fit it around their work.”

The courses join PCC’s existing e-learning, including the popular project management module which has just been updated.

Further details of all the courses are at

Latest News

GP appointments over the Christmas holidays

12 December 2017

NHS England has published campaign materials to inform the public about GP appointments during the holiday period.

Read More

Effective communication: how to deliver your message with clarity and impact

12 December 2017

Great leaders understand how to communicate. Well communicated messages build trust, promote understanding and create confidence - the essential conditions for leading change and meeting challenges.

This one-day course on 1 February in London will make you better at planning what you want to say and at putting it across clearly and unambiguously, even under pressure.

It will suit practice managers, GPs, CCG managers, commissioners and any manager new to leadership.

The workshop enables you to develop your skills in a group of up to 12 participants facilitated by an experienced and qualified coach.

Read More

Should NHS staff be thinner than the rest of the population?

12 December 2017

This week Woman's Hour debated whether female nurses, statistically more overweight than the average member of the population, are setting a bad example. Simon Stevens has already implored NHS frontline staff to lead from the front when it comes to shedding the flab. Is he right or is it none of our business? Vote on this week’s NHS Networks poll at

Read More

15 Steps Challenge toolkit

12 December 2017

The 15 Steps Challenge focuses on seeing care through a patient or carer’s eyes, and exploring their first impressions. Originally developed by the NHS Institute for Innovation and Improvement, the suite of toolkits have been refreshed and updated and a new guide for commissioners added.

Read More

Inequalities in later life

11 December 2017

A report by a charity examines the disparities in health, financial security, social connections and housing faced by older people and how the negative impacts of these accumulate for those who are worse off.

It highlights how poor education, work opportunities and a lack of social connection can have long-term consequences for physical and mental health. The main report is accompanied by an insight report which outlines the implications of the findings on policy and practice.

Read More