This course has been revised and is up to date for 2017-18, including information on GDPR. Understand issues such as choice, consent, transparency, security and the legislation; and learn how to handle data correctly and how to respond to requests for information.
All organisations that handle personal information are required to comply with the Data Protection Act. A 'subject access request' allows people to find out what information is held about them – electronically and in some paper records. Companies must adhere to strict regulations regarding privacy and disclosure. Yet as with many areas of the law, the regulations can be complex.
Writing clear, accurate and engaging text relies on understanding and applying the rules of grammar, using the right words and constructing coherent prose. This course helps you boost your grammar and punctuation skills, choose and use appropriate words and craft effective sentences and paragraphs.
Grammar and effective writing helps you to discover the underlying rules and conventions of writing, consider the impact of your writing decisions and develop your own writing and editing skills.
Leaders today operate in a dynamic environment. Technological advancements and increased competition from globalisation have changed forever the way we work in organisations. In this new world of projects and teams, the top-down, command-and-control leadership approach is no longer effective; to be a successful leader you need a new set of skills and techniques.
Network leadership is not just a new way to lead, but also a new way of thinking. It is non-linear, dynamic, and very much relationship-based. It is a leadership style that shows you how you can improve others' performance and bring together other people's contributions to the benefit of your organisation. This e-learning course helps you and your organisation adapt and make the most of this new approach.
Are you managing your professional career? Most professionals ensure that they update their professional knowledge, but are you gathering the right experience and developing in the direction you want?
This e-learning course will enable you to take responsibility for your career. You will think through what makes you marketable right now and how you could develop your future career path. It also explores some specific career challenges affecting those taking career breaks, developing global careers and some particular issues affecting women.
Whatever your role, or the organisation you work in, effective presentation skills are an important part of your professional portfolio and will help to boost your career.
For many people, the idea of delivering a presentation to colleagues brings up images of standing in front of an audience and summoning up enough courage to speak. Being able to project an air of confidence and hold the room are, of course, key skills for presenters but there's something equally important that needs to take place behind the scenes.
During this e-learning course you will explore how verbal, visual and non-verbal communication skills contribute to effective presentations while considering your audience, goals and the wider context. You'll also discover how to manage nerves and stay on message in some of the most challenging situations.