Surviving change: essential skills for managers

18 July 2016

Seventy percent of change programmes fail. Successful change leaders are able to adapt to changing circumstances and to bring their teams with them. This requires sound judgement, decision-making skills in an uncertain environment, personal resilience and an ability to understand and support others at different stages of change.

This one-day workshop is for managers undergoing and supporting staff through change programmes. The content explores the merits of different approaches to implementing change and an understanding of the role and skills of an effective change agent. The workshop allows delegates to consider their own impact and emotions, and equips them the tools needed to facilitate and implement change.

Recent delegates rated the event “very good” or “excellent”.
They also said:

  • “A very worthwhile event” – Melody Bridges, safeguarding business manager, Birmingham South and Central CCG
  •  “An excellent workshop. Very well done” – Jazz Singh, commissioning facilitator, Birmingham South and Central CCG
  • “Really enjoyed today's course. [The facilitator] was fab, gave lots to think about and lots of information to help change in the workplace” – Emma Brelsforth, team leader, Birmingham South and Central CCG

Delivered as a mix of presentation, group work, real-life case studies and simulation, the workshop will enable you to:

  • Understand a range of approaches and choose the one best suited to your context
  •  Use effective change management tools to facilitate implementation
  • Consider ways to navigate successfully through uncertainty
  • Understand the role of organisational politics play in the change process and how to develop political expertise
  • Use the correct language to facilitate successful change
  • Monitor and review the change process to help overcome obstacles and resistance
  • Build personal resilience to deal with the pressure of change.

The workshop is led by PCC’s expert facilitators and will bring a wealth of experience of managing and navigating change from a variety of organisations in the public and private sector.

The session will be held on 19 October in Birmingham and 16 November in Leeds.

If you need more information about this event, including whether or not your organisation has a package of support with PCC that entitles you to attend free of charge, please email

Support updates Our news

Latest News

New toolkit to help keep information safe

18 May 2018

NHS Digital has launched the new Data Security and Protection toolkit, replacing the previous Information Governance toolkit, to help keep patient information safe.

The Data Security and Protection toolkit is an online self-assessment tool that enables health and social care organisations to measure and publish their performance against the National Data Guardian’s ten data security standards.

All organisations that have access to NHS patient data and systems – including NHS Trusts, primary care and social care providers and commercial third parties – must complete the Toolkit to provide assurance that they are practising good data security and that personal information is handled correctly.

Read More

NICE approves multiple sclerosis drugs after prices are reduced

18 May 2018

Reductions to the price of three multiple sclerosis (MS) drugs mean NICE is now able to recommend them for routine NHS funding.

NICE has published draft guidance recommending interferon beta-1b (Extavia, Novartis), glatiramer acetate (Copaxone, Teva UK Ltd), and interferon beta-1a (Avonex, Biogen Idec Ltd, and Rebif, Merck Serono Ltd) – as treatment options for people with a type of MS called relapsing-remitting MS.

Read More

Personal health budgets and integrated personal budgets: extending legal rights

18 May 2018

This consultation seeks views on giving more people the right to have personal health budgets and integrated personal budgets.

The consultation closes on 8 June.

Read More

After a diagnosis of dementia: what to expect from health and care services

18 May 2018

A guide to the support people should get from local services in England if they or someone they know have been diagnosed with dementia.

Read More

Supporting and applying research in the NHS

18 May 2018

At the NHS England public board meeting on 30 November 2017, NHS England and the National Institute for Health Research (NIHR) published a joint statement that committed to 12 actions to support and apply research in the NHS. Between November 2017 and February 2018, NHS England, working with the Department of Health and Social Care, the Health Research Authority and the NIHR launched a public consultation on proposals to better manage excess treatment costs and eliminate delays and further improve commercial clinical research set-up and reporting. The response document summarises the feedback received and outlines our next steps for implementation.

Read More