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Patient perspective on urgent care
The Royal College of Emergency Medicine and the Patients Association have published their joint report, Time to Act – Urgent Care and A&E: the Patient Perspective.
The report is based on a survey showing that patients need to be informed about out-of-hours GPs, walk-in centres and the NHS 111 service, but that such services also require sufficient capacity. Unless these issues are addressed, the report warns of more pressure on an already overstretched A&E system.
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