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Disruptive innovation? Online consultation and general practice
New tools and services are already allowing general practice to work in new ways. They range from systems that enable practices to improve patient flows to AI based apps that do some of the work of GPs and services where the only face to face contact between doctor and patient is on a screen.
Opinion is divided about whether these “disruptive innovations” will revolutionise care or pose an existential threat to cherished institutions. But with services already up and running and IT widely acknowledged as a vital lever for change, there is little doubt that digital technology will have an increasing role in primary care.
This half-day event on 17 October in London, 7 November in Birmingham and 15 November in Manchester for primary care commissioners will explain some of the approaches on offer, with examples of products and services in use today.
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